Part VII

Questions 1-4 refer to the following information.

The North East Airline - brings the world to you - Ticketing information This ticket is issued to the named individual and cannot be used by anyone else. If you are traveling with children, please be aware of the need to check in earlier than the usual 2 hours prior to departure time. For special dietary requirements or meal requests, please contact the airline at least one week prior to your departure date. If you have a preferred seating requirement, please arrive early as we cannot accommodate all preferences and seat passengers as they checkin. Please note that due to extra security checks required by the FAA, we now require all passengers to remove their footwear for a brief security scan. And if you have any disability that prevents you from doing so, you should point this out to airline staff. Also be aware that our 20kg baggage allowance is strictly enforced and overweight baggage will be charged at a per kilogram rate over this allowance. Cabin baggage should weigh no more than 10kg and should be able to be stowed safely under the seat in front of you or in an overhead locker. If you need to cancel or change your flight, you will have to pay a surcharge as this is a non-refundable ticket.

1.

What should you do if you have a special meal requirement? (A) Contact your travel agent (B) Talk to the check-in staff at the airport (C) Tell the security staff (D) Call the airline

2.

In normal circumstances, when is the check in time for North East Airline flights? (A) Less than 1 hour before departure (B) 1 hour before departure (C) 2 hours before departure (D) More than 2 hours before departure

3.

Why will the passengers have to take off their shoes? (A) To reduce dust inside the plane (B) To verify that they aren’t carrying any restricted items (C) To see if they are too overweight for air travel (D) To kill any contagious germs

4.

What will happen if you cancel your ticket? (A) You can take another flight. (B) You will receive a refund. (C) You will have to pay a fee. (D) You can use the ticket within one year.