Week 7, Unit 1
Renting a place for a conference and a reception
공식행사를 위한 장소를 예약하는 순서
1. Calling the Events & Rental Office; Events & Rental Office 에 전화
2. Telling a clerk about the event: 직원과 행사에 대한 상담
3. Finding out what types of rooms are available; 찾고있는 행사장의 availability를 확인 4. Catering services: 행사음식주문
Task

1) What is NOT correct from the converstion?
(a) The customer is working for environment group.
(b) The reception will finish at 8 in the evening.
(c) The room for conference is available.
(d) Parking is not free of charge.

2) You are working for the “Salvation Army” and would like to reserve a conference room for 50 people. Start a conversation and check the availability on May 6.

Receptionist: Good morning, Magnolia Reception.
Customer: Hi. I’m calling on behalf of an organization called “Students for the Environment.”, and I'd like to find out about your room availability for our annual conference next March. We would need a lecture-type hall for 70 people and an outdoor area for the reception.
Receptionist: We may be able to accommodate both of your requests. What date did you have in mind?
Customer: We’re shooting for Friday, March 5, from 8:00 a.m. until as late as you would permit.
Receptionist; Let me see. We have the patio for your reception, and that’s free. We also have the auditorium for the conference available on that day.
Customer: How about parking?
Receptionist: We have a spacious parking lot and the fee is $1.00 per hour.


( Dialogue를 다시 들으시려면 플레이버튼을 선택해주세요. )
1) Introducing yourself and checking availability: 자신을 소개하고 장소가 가능한지 여부를 확인
A: My name is Daine, and I’m calling for a company called “Global 21". ("Global 21"이라는 회사에서 전화드리는 Diane 이라고 합니다.)
B: Okay. How may I help you? (네, 어떻게 도와드릴까요?)

A: Do you have any room available for the conference for 50 people? (50명이 들어가는 회의장이 있습니까?)
B: When is it? (언제인가요?)

A: I’d like to reserve an outdoor area for reception. (리셉션을 위한 실외장소를 예약하고 있는데요.)
B: We have the patio with great ocean view. (바다가 보이는 멋진 patio가 있습니다.)

2) Details about the event: 행사의 개요 및 성격을 설명
A: I need a conference room for 70 people in class-room type. (교실형태의 70명이 들어가는 회의장이 필요합니다.)
B: How long would this conference be held? (회의가 얼마동안 개최될 것인가요?)

A: I’d like to reserve a small function room for family party this coming Saturday. (이번 토요일에 가족행사를 위한 작은 방을 빌리고 싶은데요.)
B: I’m afraid all the function rooms are booked out on Saturday. (죄송하지만 토요일에는 모든 방이 비어있습니다.)

3) Other facilities and services: 기타 설비 및 서비스
A: Do you have enough parking space? (주차공간은 충분한가요?)
B: We have s spacious outdoor parking lot. (넓은 옥외 주차장이 있습니다.)

A: I’m wondering if you have any catering services. (혹시 행사음식도 취급하시나요?)
B: Yes, we do. (네.)

A: Could I come and take a look at the rooms before I firm up the reservation? (예약을 확정짓기 전에 방을 한번 볼 수 있을까요?)
B: Sure. (그럼요.)

A: Could you hold the room for me until I come? (제가 올때까지 방을 좀 맡아 주시겠습니까?)
B: No problem. (그러지요.)

A: I’ll be there between 3 and 4. Who should I ask for? (3시-4시 사이에 갈 건데요. 누구를 찾으면 되나요?)
B: Please, ask for Ms. Rita Harrison. (Rita Harrison을 찾으세요.)
I’m calling on behalf of the “Salvation Army”, and would need a conference room for 50 people. I’m wondering if you have any room available on May 6.